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Aqualink Website and Online Services Privacy Notice

Your privacy is important to us. Please read this Privacy Notice carefully to learn about how we collect, use, share and otherwise process information about individuals ("personal information") and your rights and choices regarding personal information.

Aqualink is the controller of your personal data as described in this privacy notice, unless otherwise specified. This Privacy Notice applies to the collection and processing of personal data collected by us when you visit our branded websites/online Services linked to this Privacy Notice; use our online products and Services as an authorized user, where we act as the controller of your personal data; visit our branded social media pages; visit our facilities; communicate with us (including by email, phone calls, text or fax); or register for, attend or participate in our events, webinars, trade shows or competitions.

This Privacy Notice does not apply where we process personal data on behalf of our customers in our capacity as a processor or other service provider, for example where we allow our customers to create their own websites/apps to offer their products and services, send emails to others or otherwise use, collect, share or process personal data through our online products and services. Our customers' privacy policies may differ from our own and we are not responsible for those practices. For information about the privacy practices of our customers who use our Products and Services as a controller, please contact that customer directly.

1. Collection of personal data. We collect three types of personal data from you:

Information You Provide: In this case, we may collect and record information that you provide directly to us, including personal identifiers, professional or employment-related information, commercial information, visual information, or information about Internet activities that you provide to us through this Site or other media.
Data collected automatically: we automatically collect and store information about your use of this website and our services. In doing so, we may use cookie technology and other online identifiers to track your IP address, web browser, geographic location or your activity on this Site.

In some cases, the collection and processing of personal data (see section 2 below) is necessary in order for you to receive certain products or Services. Personal data does not include information that is anonymised or aggregated in such a way that you cannot be identified from it.

If you provide us or our service providers with personal data relating to other individuals, you declare that you are authorised to do so and that you have obtained all necessary consents to use the data in accordance with this Privacy Notice. If you believe that your personal data has been provided to us inaccurately, or if you wish to exercise your rights in relation to your personal data, please contact us using the information in the Contact section (section 14) below.

2. Processing and use of personal data. We process your personal data for the purposes set out below. Where required by law, we obtain your consent to use and process your personal data for these purposes. Otherwise, we rely on another authorised legal basis to collect and process your personal data(including [a] the performance of the contract, or (b) a legitimate interest).

Providing our services and website access: we process your personal data to ensure that you and we comply with our obligations under the applicable contract, terms of use or service agreement, to anticipate demand and to improve our offering; in the absence of a contract, we process your personal data in order to pursue our legitimate interest in operating and improving our websites and services.
Security of our website and services: we process your personal data as part of our efforts to maintain, monitor and secure our website and services. This may include aggregating data, verifying accounts, investigating suspicious activity, and enforcing our terms and policies to the extent necessary to pursue our legitimate interest in maintaining a safe and secure website, products and services and to protect our rights and the rights of others.
Management of user accounts: if you have registered for an account with us, we process your personal data to manage your user account in order to fulfil our obligations to you under the applicable contract or the Terms of Services.
Responding to contact requests: if you contact us electronically or by telephone, we process your personal data for the performance of our contract with you or to the extent necessary for our legitimate interest in responding to your enquiry and communicating with you. We may record and process communications for training, quality assurance and management purposes. Where required by applicable law, we will obtain your prior consent or give you the opportunity to object to the recording of the call.
Payment management: we may process your financial information and other personal data to verify this information and collect payments if this is necessary for the performance of our contract with you.
Tracking visitors to the office: if you visit our premises, we may process your personal data for security, health or safety reasons (including any data protection agreements that our visitors are required to sign) where such processing is necessary to pursue our legitimate interest in protecting our offices and our confidential information from unauthorised access.
Marketing and advertising: we may process your personal data to advertise, conduct market research and provide other personalised content based on your personal data where this is necessary for our legitimate interest in advertising our websites, services or products. Where legally required, we will obtain your consent before any marketing or advertising.
Compliance with legal and security obligations: we process your personal data when we cooperate with public and government authorities, to protect our legal rights, to conduct audits and to protect against the misuse of our services and products.

3. Protection of personal data. We take commercially reasonable precautions to protect personal information in our possession from loss, misuse, unauthorised access, disclosure, alteration or destruction. Although we adhere to generally accepted standards for the protection of personal information, no method of storage or transmission is 100% secure or error-free. Personal information you submit to or from the Site or by email may not be secure, and we encourage you to contact us regarding more secure methods of transmitting sensitive information, if necessary. If you use passwords, identification numbers or other special access features on this Site, you are responsible for safeguarding them and for logging out of any accounts you access after your sessions have ended.

4. Your rights as an individual. You may have certain rights under applicable local data protection laws in relation to your personal data. Depending on the applicable laws, these rights may include the right to:

Request and receive copies of the personal data we hold about you;
Request further information on how we process your personal data;
To correct inaccurate or incomplete personal data (subject to our use);
Request deletion of your personal data;
Restrict or object to our processing of your personal data. Where we process personal data for direct marketing purposes (whether by us or third parties), you may not need to provide a specific reason for objecting;
Request us (if possible) to transfer your personal data to another controller (i.e. data portability);
To limit certain disclosures of your personal data to third parties;
They shall not be the subject of a decision based solely on automated processing, including profiling, which has legal effects; and
withdraw consent to the processing of your personal data (if the processing is based on consent and not on any other lawful basis).

In exercising these rights, we will not discriminate against you in any way prohibited by applicable law. You may exercise these rights to the extent applicable by sending an e-mail to sales[a]aqualinksystem.com, writing to us at AQ Link GmbH, Ludwigstr.27, 83435 Bad Reichenhall, submitting a request via our website at www.aqualinksystem.com or by calling us at +49 865 190 49 957. We will respond to all such requests within 30 days of receipt.

5. Retention of personal data.Personal data will be retained for as long as the information is necessary to fulfil our legitimate business needs or the purposes for which the personal data was collected, or as long as required by law.

6. Transfer of data to countries outside the EU/EEA.Your information may be used and disclosed by the Company and its divisions, holding companies, subsidiaries, affiliates or other entities outside the European Union (EU) and the European Economic Area (EEA), including in the U.S. Please note that countries outside the country in which you live may have different data protection standards than you are accustomed to in your country.

7. Disclosure of personal data to third parties.We do not sell personal information about you to unaffiliated companies for their own use. We may share your personal information with the categories of recipients described below:

Aqualink's divisions, holding companies, subsidiaries and associated companies.
Third party service providers or other entities that perform Services on our behalf, help us to provide you with our products and Services and otherwise support our relationship with you (for example, shipping or direct shipping organisations). These third party service providers have access to the personal data they need to perform their functions, but may not use it for other purposes. In addition, they must process personal data in accordance with this Privacy Notice and in compliance with applicable data protection laws.
Law enforcement authorities, government agencies or other regulators to comply with the law or legal requirements, to enforce our agreements, and to protect our rights and the property or safety of Technolog Holdings, our users or third parties.
Transaction parties if we or some or all of our assets are acquired or taken over by another entity, including through a sale or in connection with a bankruptcy.
Your employer or colleagues if you receive our products or Services as part of your employment.

We may also share personal data that has been de-identified or aggregated with third parties for any purpose.

8. Promotion and marketing policy. We may ask you to consent to us contacting you for promotional and marketing purposes. However, you may opt-out of receiving promotional or marketing emails at any time by notifying us in response to any unsolicited emails, using the unsubscribe function in our newsletter, contacting us at sales[a]aqualinksystem.com or writing to us at AQ Link GmbH, Ludwigstr.27, 83435 Bad Reichenhall. It may take up to 5 working days to process requests to unsubscribe from Aqualink.com emails.

9. Cookies and tracking technologies. See our Notice About cookies and tracking technologies at link.

10. Third party websites. The Website may contain links to other third party websites. When you click on one of these links, you are visiting a website operated by someone other than us, and the operator of that website may have a different privacy policy. We are not responsible for their individual privacy practices, and we recommend that you review the privacy policies of those third party operators.

11. Children. Our website is not intended for children under the age of 16. No one under the age of 16 may provide any information to us through this website. We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not access, use or provide any information to the Site or any of its features. If we become aware that we have collected or received personal information from a child under the age of 16 without parental consent, we will delete that information. If you believe that we have any information about a child under the age of 16, please contact us by sending an email to sales[a]aqualinksystem.com or writing to AQ Link GmbH, Ludwigstr.27, 83435 Bad Reichenhall

12. Data invasions. While we endeavour and take all measures to minimise the risk of data breaches, we have specific controls and procedures in place for such cases, as well as the procedures necessary to notify the relevant supervisory authority and data subjects (where applicable).

13. Amendments to this Privacy Policy.We may update this Privacy Policy at our discretion to reflect changes we deem necessary or to comply with legal requirements. We will post a prominent notice of material changes on our websites.

14. Contact us.We welcome comments and questions regarding this Privacy Policy. Send questions by email to sales[a]aqualinksystem.com. In addition, you may send your request in writing to AQ Link GmbH, Ludwigstr.27, 83435 Bad Reichenhall.